Online & Phone Purchases Return Policy
Items purchased online may be returned or exchanged by mail. Returns by mail without a receipt require an order number, name and address or they will not be accepted.
Shipping & Handling fees and Gift Wrap are non-refundable, unless an item is damaged or defective.

Returns/Exchanges By Mail
Mail Returns/Exchanges require 10-12 business days to process.
Refunds will be given within 30 days of receipt of the returned merchandise.
Customers will be notified via email when the return has been processed and a credit has been issued to the original form of payment.
There are two return options for most items:
Exchange by Mail (preferred method, available most orders)
In the event your FUTUREclothing does not fit, or for some reason your order isn’t correct. Please contact us immediately via email at claysilver@futureclothing.com Orders will not be returned after 30 days.
One we have been contacted, send the garment back to us. You will need to enclose these items with your package, or your exchange will not be processed. -Garment (*damaged/washed/pre-worn items will not be returned)
-Original Paypal/3dCart Receipt
-Shipping Reciept

SEND PACKAGE TO:
FUTUREclothing
303 E US Highway 80
Forney, Tx 75126

Merchandise is to be securely packed in the original box, if possible, removing all extra labels from the outside of the package. We will exchange your item, as place a reimbursement check inside your new package for the cost of shipping.
If you are unable to provide the receipt, then you must include the order number, billing name and address.
Send your package via US Mail by giving it to your postal carrier or dropping it at a local post office or mail drop point.

Oversized Items
Items are considered oversized if they are heavier than 70 pounds or have dimensions larger than 12"x12"x12".
Oversized items will not be eligible for Pre-Paid Return Shipping.
Please follow the Standard Return Shipping procedures.

Canada Customers
Please follow the Standard Return Shipping procedures, and will not be reimbursed for shipping fees.

Damaged or Defective Items
If you received an item that is damaged or defective upon arrival, please email our Customer Service Department immediately @ Tylerriddle@futureclothing.com It is important that you contact us before returning the item, so that we may assist you with return shipping fees. If you do not contact us, you are responsible for all return shipping charges.
Before you call, please have your order number available. Please be prepared with a detailed description of the damage or defect before contacting us.

Wrong Item, Color or Size
If we shipped you the wrong item, please contact our Customer Service Department immediately @ Tylerriddle@futureclothing.com It is important that you contact us before returning your item, so that we may assist you with the return shipping fees. If you do not contact us, you are responsible for all return shipping charges.

Thanks,
FUTUREclothing